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Description of Program

The Intensive Care Coordination Program provides intensive case management and supportive intervention services to children with serious emotional disorders (SED). The ICC ensures that the services respect the needs of the child and the family according to their culture (i.e. urban vs. rural). The following services are provided based upon the needs identified in the treatment plan:
  • Strength-based assessments Each child will begin by receiving an assessment that evaluates the family’s strengths on each of the life domains. These life domains include: Family (placement), Legal, Well-being, (Medical, Mental, Social/recreational, Spiritual, Safety, Educational/Vocational, and Financial.
  • Linkage/Referral The Coordinator will begin linking or making referrals to services that are needed immediately for the family. This process will continue as the treatment plan is developed and needs are identified through assessments.
  • Safety Plan Development This plan is to ensure the child and family remain safe through treatment. The plan addresses any issues related to potential harm that may occur to the child or the family. The safety plan should be reviewed at every treatment plan review.
  • Treatment Planning The treatment team is led by the ICC. The team consists of the family and those identified system of care partners who should be involved in planning.
  • Discharge Planning A discharge plan is developed as part of the treatment plan. It is a plan for services and supports after the child is no longer receiving services from the ICC.
  • Supportive Counseling Supportive Counseling is a face-to-face intervention which is intended to provide support to maintain client progress toward identified goals and to assist individuals in their day-to-day management and problem solving.

Mission Statement

The Intensive Care Coordinators will provide quality case management services for children with serious emotional disorders. These services will be strength-based, individualized and culturally competent. To achieve this mission the ICCs will work collaboratively with other agencies, participate in on-going training to increase their knowledge of issues affecting children, and request input from consumers regarding the quality of services they receive.

Admission Criteria

  • The program serves children between the ages of five and eighteen. Some individuals continue to qualify for the program after the age of eighteen if they are still involved in school.
  • The consumer must reside in a family type setting (including foster care).
  • The consumer must have a primary mental health, Axis I (DSM-IV) diagnosis. Developmental Disorders are excluded unless they co-occur with a diagnosed Axis I serious emotional disorder.
  • The consumer has received or is expected to receive mental health/behavioral health services for one year.
  • The consumer must have a CAFAS score of 100 or above.
  • The consumer must be involved in two or more systems (ie. School IEP, mental health, juvenile justice, CPS).
  • The consumer’s legal guardian must agree to participate in the child’s treatment.

Continuing Stay Criteria

The consumer remains eligible for services as long as functional impairments yield a CAFAS score above 50, and the consumer and guardian participate in scheduled services.

Discharge Criteria

The consumer may be discharged from ICC services under the following circumstances:
  • If his/her level of functioning improves and the CAFAS score is below 50.
  • If the child is removed from the home and placed in a residential treatment facility or institutional setting.
  • If the child/guardian does not regularly attend scheduled appointments.
  • The consumer may also be discharged, (or transferred to an adult case management team), if he/she reaches his/her eighteenth birthday or graduates from school.

Days/Hours of Operation

The program operates Monday through Friday 8:30A.M. to 5:00 P.M., with limited evening hours available Monday through Thursday. Evening appointments are based on the psychiatrists’ schedules and special needs of the individual consumers.

Staffing Patterns

The Intensive Care Coordinator Program is staffed with seven full-time case managers, each of whom has at least a four-year degree in a human service related field, and two years of relevant experience. ICCs who have a Master’s Degree are required to have a least one-year of relevant experience. The program is clinically supervised by the Assistant Director of the Children’s Department. Each ICC maintains a minimum caseload of fifteen clients, and may accept up to seventeen clients depending on the number who are in the final phase of treatment. This staffing pattern is sufficient to meet the needs of the consumers.

Service Locations

Boone County - Danville
Cabell County/Main Center - Huntington
Kanawha County/511 Morris - Charleston
Lincoln County - West Hamlin
Putnam County - Winfield
Wayne County - Wayne

Referral/Admissions Process

Contact: Mindy Wass, 304-525-7851, ext. 1268
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