Description of Program
The Children’s Department Case Management Program provides targeted
case management services such as advocacy, linkage, referrals, assessments,
and service plan evaluations. The case manager is responsible for overseeing
and coordinating the consumer’s treatment at Prestera Center. This
individual conducts on-going assessments of the consumer’s individual
strengths and needs, schedules and facilitates treatment team meetings,
links consumers with needed services, communicates with individuals relevant
to the consumer’s treatment, and serves as an advocate for the child
and his/her family when necessary. The case manager may also provide supportive
intervention sessions to improve day-to-day coping and problem-solving skills,
if such needs are identified on the treatment plan. Case management activities
may be performed at the main center, in the client’s home or in the
community if the consumer has a diagnosis that qualifies him/her for off-site
services.
Mission Statement
The Children’s Case Management Program will utilize a strength-based
approach to providing the highest quality targeted case management
services to children and their families. It is our mission to assist
families in developing the skills necessary to enhance their quality of
life, increase adaptive functioning, and improve self-sufficiency in the
community. To achieve this mission the case managers will work
collaboratively with other agencies, participate in on-going training to
increase their knowledge of issues affecting children, and request input
from consumers regarding the quality of services they receive.
Admission Criteria
The program serves children between the ages of four and eighteen. Some individuals continue to qualify for the program after the age of eighteen if they are still involved in school. The consumer must have a DSM-IV diagnosis that is eligible for targeted case management services, and functional impairment in at least two of the following life domains: educational, vocational, and interpersonal relationships.
Continued Stay Criteria
The consumer remains eligible for services based on functional impairment in two life domains and participation in scheduled services.
Discharge Criteria
The consumer may be discharged from case management services under the
following circumstances: if his/her level of functioning improves, if
the child no longer meets the eligibility requirements for targeted
case management, and/or if the child does not regularly attend scheduled
appointments. The consumer may also be discharged, (or transferred to an
adult case management team), if he/she reaches his/her eighteenth birthday
or graduates from school.
Days/Hours of Operation
The program operates Monday through Friday 8:30A.M. to 5:00 P.M., with limited
evening hours available Monday through Thursday. Evening appointments are
based on the psychiatrists’ schedules and special needs of the individual consumers.
Staffing Patterns
The Children’s Case Management team is staffed with four full-time case managers, each of
whom has at least a four-year degree in a human service related field. The program is
clinically supervised by the Assistant Director of the Children’s Department.
The number of clients each case manager serves is based on the severity/complexity of the
client’s needs. This staffing pattern is sufficient to meet the needs of the consumers.
Program Location/Address
The Children’s Department general case management team is located at 3375 U.S. Rt. 60 East, Huntington, W.V. 25705.
Service Locations
Main Center/Cabell County - Huntington
511 Morris/Kanawha County - Charleston
Boone County Office - Danville
Lincoln County Office - West Hamlin
Mason County Office - Point Pleasant
Putnam County Office - Winfield
Wayne County Office - Wayne
Referral/Admissions Process
Contact the Access Center at (304) 399-7776
or Mindy Wass at (304) 525-7851 x1268.
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